老王这就把压箱底的“空运开发信秘籍”抖出来!咱不整虚头巴脑的,直接上实战经验 + 接地气模板 + 血泪教训,教你用一封邮件撬开海外空运代理兄弟的门!
《空运老炮儿的开发信“破冰术”:从石沉大海到回复率50%+的实战教程》
兄弟们,手握一堆海外机场代理的邮箱,是不是感觉像捧着个“烫手山芋”?发吧,怕石沉大海;不发吧,心里痒痒。老王我当年也是一封封“已读不回”喂大的,后来摸爬滚打,总结出一套让老外代理忍不住点回复的空运开发信写法!今天就掰开了揉碎了讲给你听!
核心原则:空运代理最关心啥?你就要在信里砸中啥!
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速度 (Speed): 他们怕你中国端拖沓,耽误了航班和时效!
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靠谱 (Reliability): 怕你文件出错、操作掉链子、沟通玩失踪!
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专业 (Expertise): 特别是特种货(带电、危品、冷链),怕你不懂规则搞砸!
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透明 (Transparency): 怕你报价埋雷、费用不清、信息不透明!
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省心 (Easy to Work With): 谁都不想跟个“事儿妈”或“黑洞”合作!
你的开发信,就是要在1分钟内让代理觉得:“哎?这家伙好像挺懂行,跟我平时遇到的不太一样?聊聊看!”
第一章:邮件标题——决定生死的第一眼!
垃圾标题范例 (千万别用!):
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“Cooperation Request” (合作请求 – 太泛!)
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“Freight Forwarder from China” (中国货代 – 你是谁?干嘛的?)
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“Urgent: Please Read!!!” (紧急:请阅读!!! – 像病毒邮件!)
老王“勾魂”标题公式 (选一个或组合用):
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痛点+方案型:
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Seeking Reliable LAX Partner for Fast China Pharma Air Exports (PVG/LAX)
(为快速中国药品空运出口(PVG/LAX)寻求可靠的洛杉矶合作伙伴) – 点明地点、货类、核心诉求(快+可靠) -
Tired of China DG Delays? Reliable IATA Certified Air Partner Here (SZX/Europe)
(厌倦了中国危险品延误?可靠的IATA认证空运伙伴在此(SZX/欧洲)) – 戳痛点+亮身份+地点
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专长+价值型:
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Your China Air Export Solution: Electronics & Urgent Cargo Expert (PVG/FRA/AMS)
(您的中国空运出口解决方案:电子产品及紧急货物专家(PVG/FRA/AMS)) – 你是谁+你能干嘛+覆盖机场 -
Speed Up Your China Imports: Dedicated Air Ops from PVG/SZX to [对方机场]
(加速您的中国进口:从PVG/SZX到[对方机场]的专属空运操作) – 强调价值(加速)+ 专属服务+机场
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简洁有力型:
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Reliable China Air Partner for [对方机场] | Pharma/DG/Electronics Focus
(可靠的[对方机场]中国空运伙伴 | 专注药品/危险品/电子产品) – 最常用!清晰明了! -
Time-Critical Air Exports from China? Let's Talk Efficiency (PVG/SZX -> [对方机场])
(中国时效性空运出口?让我们谈谈效率(PVG/SZX -> [对方机场])) – 突出时效和效率
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老王经验:
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一定包含起运机场 (PVG/SZX/PEK等) 和目的机场 (FRA/LAX/ORD等)! 代理首先看是不是他负责的区域!
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核心货类 (Pharma/Electronics/DG) 要写进去! 吸引对口代理。
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关键词:
Reliable
(可靠),Fast
(快速),IATA Certified
(IATA认证),Expert
(专家),Solution
(解决方案),Time-Critical
(时效性强) 是加分项! -
长度适中,别太长! 在手机预览框里要能看清关键信息。
第二章:邮件正文——干货轰炸,拒绝废话!
结构就是王道!按老王这个“黄金八股”写,清晰有力:
1. 开门见山:我是谁,干嘛的,为啥找你? (1-2句话)
Dear [Mr./Ms. Last Name 或 First Name (如果氛围轻松)], (避免用 Sir/Madam, 太生硬)
My name is [Your Name] from [Your Company], a specialized air freight forwarder based in [你的城市, e.g., Shanghai/Shenzhen] focusing on exports from [你的核心起运机场, e.g., PVG/SZX] to global hubs like [对方所在机场, e.g., FRA, LAX, SIN]. (我是[你的名字],来自[你的公司],一家专业的空运货代,总部位于[如上海/深圳],专注于从[如PVG/SZX]到全球枢纽如[如FRA, LAX, SIN]的出口。)
I’m reaching out because I’ve been impressed with [对方公司名]’s reputation for [提及你了解到的对方1个具体优势, e.g., efficient customs clearance at ORD / expertise in handling high-value electronics / strong AOG services at SIN]. We’re actively seeking reliable partners like you at [对方机场代码] to better serve our mutual clients. (我联系您是因为对[对方公司名]在[如ORD高效清关/处理高值电子产品专长/SIN强大的AOG服务]方面的声誉印象深刻。 我们正在积极寻找像您这样在[对方机场代码]的可靠伙伴,以更好地服务我们的共同客户。)
老王点睛:
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“impressed with… reputation for…” 是破冰关键! 表明你不是群发,做过功课!花2分钟看看对方官网或领英,总能找到可以夸的点(操作效率、特定货类专长、地理位置好、成立时间长等)。
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“mutual clients” 暗示合作共赢! 不是单方面求人。
2. 秀肌肉:我的核心优势,专治你的痛点! (3-4句话,用项目符号!)
At [Your Company], we understand the critical importance of SPEED and RELIABILITY in air freight, especially for:
[你的核心货类1, e.g., Time-sensitive electronics & components]
[你的核心货类2, e.g., Temperature-controlled Pharma with GDP compliance]
[你的核心货类3, e.g., IATA DG shipments (Lithium Batteries UN3480/UN3481, etc.)]
How we ensure smooth and fast operations from China:
Pre-Alert & Full Docs BEFORE Takeoff: Complete AWB drafts, Commercial Invoice/Packing List, Cargo IMP details, and DG declarations (if applicable) shared MINIMUM 4 HOURS prior to departure for your pre-check. (No last-minute surprises!). (起飞前预通知 & 完整文件: 完整的空运单草稿、商业发票/装箱单、货物机长通知单细节、以及危险品申报(如适用)在起飞前至少4小时共享给您预审。 (杜绝最后一刻的惊吓!))
Dedicated Air Team & Strong Airline Ties: Experienced staff handling bookings, cargo acceptance, security screening, and documentation. Strong relationships with major carriers ([列举几个航司, e.g., CA, CZ, SQ, LH]) securing space even in peak season. (专属空运团队 & 强大航司关系:经验丰富的员工处理订舱、收货、安检和文件。与主要承运商([如国航CA、南航CZ、新航SQ、汉莎LH])的牢固关系确保即使在旺季也能抢到舱位。)
Real-Time Visibility & Proactive Comms: We create dedicated WhatsApp groups (you + our ops) for instant updates on cargo status (received, screened, loaded, departed, ETA/ATA). Urgent issues? Direct phone line to our ops manager 24/7. (实时可见性 & 主动沟通:我们创建专属WhatsApp群(您 + 我们的操作)用于即时更新货物状态(收货、安检、装机、起飞、预计/实际到达时间)。紧急情况?24/7直通我们操作经理的电话专线。)
Transparent Pricing: All-in quotes upfront covering air freight, fuel surcharge, security, handling, and China ORC/DOC. No hidden fees. (透明报价:预先提供全包报价,涵盖空运费、燃油附加费、安检、操作费和中国本地费用(ORC/DOC)。无隐藏费用。)
老王点睛:
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痛点在前,方案紧跟! 每一点都对应代理可能担心的:文件晚/错 -> 我们提前4小时给;没舱位 -> 我们航司关系硬;失联 -> 我们有WhatsApp群和24/7电话;费用坑 -> 我们全包透明。
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用项目符号 (
*
or-
)! 清晰易读,老外最爱。 -
细节!细节!细节! “4小时”、“WhatsApp群”、“24/7”、“UN3480/UN3481”、“CA, CZ, SQ, LH”… 这些具体词汇比空喊“专业”“高效”强百倍!体现你是真干活的!
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强调“Pre-Alert & Full Docs BEFORE Takeoff”和“Real-Time Visibility”! 这是空运代理最看重的中国端能力!
3. 抛橄榄枝:低门槛行动号召,别吓跑人家! (1-2句话)
I believe a partnership between [Your Company] and [Their Company] could bring significant value to clients on the [你的机场]-[对方机场] lane, especially for [再次强调核心货类] shipments. (我相信[你的公司]和[对方公司]之间的合作能为[你的机场]-[对方机场]航线的客户,特别是[核心货类]货物运输带来巨大价值。)
Would you be open to a brief 15-minute introductory call next week? No pressure! Simply to:
Learn more about your current operations and priorities at [对方机场].
Share how we can be your dependable China partner.
See if there’s a good fit for a trial shipment. (下周您是否愿意进行一个简短的15分钟介绍电话? 没压力!只为:了解您在[对方机场]的当前运营和重点;分享我们如何成为您可靠的中国伙伴;看看是否有适合试单的机会。)
老王点睛:
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“15-minute” 是关键! 谁都抽得出15分钟。比“希望合作”这种模糊请求强得多。
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强调“No pressure!” (没压力) 和 “Simply to…” (只为…) 减轻对方心理负担。
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“Trial shipment” (试单) 是终极目标,但放在最后,先建立联系。
4. 干净利落收尾:
I’ve attached our company profile and standard air freight agency agreement for your reference. (我已附上我们的公司简介和标准空运代理协议供您参考。)
Please let me know a time that works for you ([建议2个具体时间段, 注明是你的时间, e.g., Tuesday 9-11 AM or Thursday 2-4 PM China Time]). I look forward to the possibility of working together! (请告知您方便的时间([建议2个具体时间段,注明是中国时间,如周二上午9-11点或周四下午2-4点])。期待未来合作的可能!)
Best regards,
[Your Full Name]
[Your Job Title]
[Your Company Name]
Mobile/WhatsApp: [+86 Your Phone Number] (手机/WhatsApp: <– 务必加!空运靠这个救命!)
Email: [Your Email]
Company Website: [Your Website Link] (可选,但要有)
LinkedIn: [Your LinkedIn Profile URL] (强烈建议!增加可信度)
附件:
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Company Profile (公司简介): 1-2页PDF,突出空运实力、核心团队经验、优势航线/机场、主要客户行业(脱敏)、资质证书(如IATA认可、ISO等)截图。
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Standard Air Freight Agency Agreement (标准空运代理协议): 模板即可,表明你是正规军。
第三章:老王血泪史——发信前后的“保命”细节
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发送时间:
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算好时差! 周一早上(对方时区)通常是邮件爆炸时间。瞄准周二、三、四的对方当地时间上午9:30-11:30 (刚上班处理邮件黄金期)。周五下午容易忽略。
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工具:用World Time Buddy查清楚。
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邮箱地址:
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尽量找具体联系人邮箱(如 Operations@xxx.com, John.Smith@xxx.com),比泛泛的 info@xxx.com 回复率高得多。领英是个好帮手。
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邮箱名要专业!
wang.lao@company.com
比superfreight12345@gmail.com
可信度高!
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邮件签名:
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WhatsApp/手机号必须放! 空运紧急情况靠电话!别指望邮件来回。
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LinkedIn链接放上! 对方很可能看完邮件去搜你领英,主页要同步优化好(参考咱之前聊的领英攻略)。
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追踪与跟进:
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用邮箱追踪工具 (如Mailtrack, HubSpot Sales Free版): 知道对方什么时候打开了你的邮件!这很重要!
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首次跟进时机:
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如果对方打开了多次但没回:3-5天后跟进。
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如果没打开:7天后换个稍微微调的主题(比如加个 “Quick Follow-Up:” 前缀)再发一次。
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跟进信模板 (简洁有力):
Subject: Quick Follow-Up: Reliable China Air Partner for [对方机场] | [Your Name] – [Your Company]
Hi [Name],
Hope this email finds you well.
Just circling back on my email below regarding potential air freight collaboration between [Your Company] (China exports from [你的机场]) and [Their Company] at [对方机场].
I understand you’re busy! Did you get a chance to glance through the info? (我知道您很忙!您有空扫一眼资料吗?)
I’m still keen on that quick 15-min chat whenever suits you, simply to explore possibilities. (我仍然很期待在您方便时进行15分钟的简短通话,探讨合作可能。)
Alternatively, if you’re not the right person for this, could you kindly point me in the right direction? (或者,如果您不是合适对接人,能否麻烦您指引下正确方向?)
Thanks & look forward to hearing from you!
Best regards,
[Your Name]
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心态管理:
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广撒网,精跟进! 发20封,有5-8封打开,2-3封回复约电话,就算成功!别指望100%回复。
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不回复≠没戏! 可能对方忙,可能邮件沉了。按计划温和跟进1-2次。 还没音讯?标记一下,过1-2个月用新业务点再激活(如 “New Peak Season Rates for PVG-LAX Air Cargo – Seeking Reliable LAX Partner”)。
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回复了就是胜利! 哪怕对方说“暂时不需要”,也礼貌回复保持联系,未来可能有机会。
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第四章:实战模板——照葫芦画瓢就能用!
Subject: Reliable China Air Partner for LAX | Pharma & Electronics Expert (PVG/SZX-LAX)
Dear [Mr./Ms. Last Name or First Name],
My name is Lao Wang from Speedy Cargo China, a specialized air freight forwarder based in Shanghai focusing on **time-critical exports from PVG and SZX to major US hubs like LAX.**
**I’m reaching out because I’ve been impressed with [对方公司名]’s reputation for efficient cargo handling and customs clearance at LAX.** We’re actively seeking reliable partners like you at **LAX to ensure seamless deliveries for our mutual clients in the electronics and pharmaceutical sectors.**
**At Speedy Cargo China, we know SPEED and RELIABILITY are everything in air freight. Here’s how we nail it for shipments like yours:**
* **Pre-Alert & Full Docs BEFORE Takeoff:** Complete AWB, CI/PL, **Cargo IMP details, and DG docs (if needed) in your inbox MINIMUM 4 HOURS before wheels up.** Zero last-minute scrambles!
* **Dedicated Pharma & Electronics Teams:** Experts handling sensitive cargo. **GDP-compliant processes for pharma (full temp monitoring data post-flight), secure & documented handling for high-value electronics.**
* **Strong PVG/SZX Airline Access:** **Guaranteed space on key carriers (MU, CA, CZ, OZ) even during peak season** thanks to long-term partnerships.
* **Real-Time Tracking & 24/7 Comms:** **Instant updates via WhatsApp group (you + our ops) at EVERY step.** Got an urgent question? **Call our ops manager ANYTIME at +86 138 XXXX XXXX.**
* **Transparent All-In Quotes:** **One clear price covering air freight, fuel, security, handling, China charges.** What you see is what you pay.
**I believe partnering Speedy Cargo China with [对方公司名] at LAX could be a game-changer for clients needing fast, reliable air freight from China, especially for pharma and electronics.**
**Would you be open to a quick 15-minute chat next week?** No pressure! Simply to:
* Learn more about your LAX ops.
* Share how we deliver on the China end.
* Explore if a trial shipment makes sense.
I’ve attached our company profile and standard air agency agreement for your review.
Please suggest a time that works for you ([e.g., Tuesday 9-11 AM or Wednesday 2-4 PM China Time]). Looking forward to connecting!
Best regards,
Lao Wang
Air Export Manager
Speedy Cargo China
**Mobile/WhatsApp: +86 138 XXXX XXXX**
Email: lao.wang@speedycargochina.com
Website: www.speedycargochina.com
LinkedIn: [你的领英主页链接]
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老王最后唠叨:
写开发信,真诚比套路重要,专业比吹牛重要,细节比空话重要! 吃透你的业务,摸准对方的痛点,用具体行动证明你的价值(Pre-Alert, Real-Time Comms, Transparent Pricing),再配上一个无法拒绝的低门槛行动(15分钟电话),回复率自然蹭蹭涨!
记住,开发信只是开始,电话沟通和后续的试单才是建立信任的关键! 发了信,勤跟进,别偷懒!空运的兄弟伙,都是这么一个个“磕”下来的!加油干吧!有啥具体问题,随时找老王唠!